• Human Resources Business Partner

    Job Locations US-CO-Denver
    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    Human Resources
  • Overview

    Reporting to the Field HR Manager the HR Business Partner serves as a trusted advisor and resource to the Restaurant Operations team on employee related issues and will make recommendations to effectively resolve problems or issues. The HR Business Partner will recommend solutions using judgment that is consistent with standards, practices, policies, procedures, regulations and/or employment law.


    Successful Business Partners act as employee champions, change agents and ambassadors of Smashburger culture and values to the field.  The HR Business Partner will assess and anticipate HR-related needs and proactively communicate with operations, training, and senior management. The HR Business Partner forms strong working partnerships across the organization to deliver value added service to restaurant operations employees that reflect the strategic objectives of Smashburger.


    • Respond to and investigate any formal employee or external party matters.

    • Assists in handling employee relations, progressive discipline, and performance management processes.

    • Ensure restaurants maintain compliance with federal and state regulations concerning employment. Including, Fair Labor Standards Act (FLSA), Form I-9 training and audits, e-verify program maintenance.

    • Assist the field restaurant managers in response to notification of unemployment claims.

    • Manages all aspects of the company background check process for restaurant locations. Including process improvements, vendor relations, response time, Fair Credit Reporting Act requirements.

    • Recommends improved processes, policies, and procedures to streamline efficiency of department and services provided to restaurant operations and Support Center.

    • Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; maintains employee handbook and policies and procedures manual.

    • Conducts exit interviews in absence of supervisor.

    • Performs other related duties as required and assigned.


    • A Bachelor degree preferred and three (3) + years of Human Resources experience

    • Human Resources experience in a restaurant, retail or hospitality industry preferred

    • Experience supporting a remote employee base in a multi-state environment preferred

    • Proven ability to deescalate situations and maintain professionalism at all times

    • Proven ability to provide feedback to various levels in the organization

    • Basic proficiency with MS Office Suite required

    • Strong MS Excel skills preferred

    • Ability to effectively communicate verbally and written

    • Ability to organize and prioritize work.

    • Ability to maintain confidentiality

    • Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM – CP) certification preferred


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